ShoeLeader Home > Customer Service > Our Customer Service Pledge: It's our pledge to offer you prompt, honest information when you take the time to write us. We know what it's like to be on the customer's side of an Internet company with poor customer service. There are too many companies out there that don't treat web shoppers the way they would treat regular shoppers, and that's wrong! At the very latest, you deserve to have your emails answered and your phone calls returned within one business day of contacting us. Our customer service agents have been trained to treat each customer the way they would want to be treated, and we all agree that honesty, integrity, and promptness cannot be overdone. If you have a question or concern about our customer service, or if you want to give us a pat on the back for working hard, please write us at Information@ShoeLeader.com. We love to hear from our customers and we'll give you our best efforts to make ShoeLeader.com the best Internet shopping experience you've ever had. Thank you for reading this, and have a great day. Christian Carmichael President, ShoeLeader.com chris@shoeleader.com Our street address is: 13136 NE Airport Way Portland, OR 97230 (888) 538-3600 toll-free customer service (888) 684-2573 toll-free fax line ShoeLeader.com Home Our Brands | Shoe Categories | About ShoeLeader

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